← Back to Exo

Terms of Service

These Terms of Service ("Terms") govern your use of the services provided by Exo Mobility LLC ("Exo," "we," "our," or "us"), including the flyexoatl.com website and the Exo membership program. By accessing our website, submitting a deposit, or becoming an Exo member, you agree to be bound by these Terms.

1. About Exo

Exo Mobility LLC is an air charter broker. Exo does not own, operate, or maintain aircraft. All flights arranged through Exo are operated by FAA Part 135 licensed direct air carriers who exercise full operational control of all charter flights at all times. Exo acts solely as an intermediary between members and licensed operators.

2. Membership

Exo memberships are offered in three tiers: Exo Founder, Exo Individual, and Apex Block. Membership grants you access to arrange rotorcraft transfers through the Exo platform subject to availability and these Terms.

• Memberships are non-transferable and may not be sold, assigned, or shared outside of named principals on the account
• Annual membership fees are due at the beginning of each membership year
• Founding Member annual membership rates are locked for the life of the membership at the rate established at enrollment. Per-seat and per-use rates are subject to periodic adjustment with advance notice
• Exo reserves the right to limit membership availability at any time

3. Priority Deposit

A $250 priority deposit is required to secure a position in the Exo membership queue. This deposit is fully refundable upon request at any time prior to the execution of a formal membership agreement. The deposit does not constitute a membership agreement and does not guarantee availability of any specific membership tier.

4. Flight Bookings

• All bookings must be made in advance. Same-day bookings are not available due to flight manifest and security requirements at PS Reserve and Hartsfield-Jackson International Airport
• Bookings are subject to aircraft availability and airspace approval from Atlanta TRACON
• Exo will make reasonable efforts to confirm all bookings promptly. Confirmation is not guaranteed until you receive written confirmation from Exo operations
• Flight times are estimates. Actual flight durations may vary based on weather, air traffic control routing, and other factors outside Exo's control
• Exo reserves the right to substitute aircraft of equivalent or greater capability

5. Cancellations and Changes

• Cancellation and modification policies will be set forth in your membership agreement
• Flights cancelled due to weather, mechanical issues, or circumstances beyond Exo's control will be rescheduled or credited at Exo's discretion
• No-shows or late cancellations may be subject to fees as outlined in your membership agreement

6. Conduct and Safety

All passengers must comply with the safety instructions of the flight crew and terminal staff at all times. Exo reserves the right to refuse service to any individual whose conduct poses a risk to safety, crew, or other passengers. Passengers are responsible for arriving at the designated departure point at the time specified by Exo operations.

7. Limitation of Liability

Exo's liability as an air charter broker is limited to its role as an intermediary. All liability for flight operations rests with the FAA Part 135 licensed operator conducting the flight. To the maximum extent permitted by law, Exo shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

Exo does not warrant that services will be uninterrupted or error-free. Flight availability is subject to operational conditions, regulatory requirements, and third-party availability.

8. Indemnification

You agree to indemnify and hold harmless Exo Mobility LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or your violation of any applicable law.

9. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Fulton County, Georgia.

10. Modifications

Exo reserves the right to modify these Terms at any time. We will provide reasonable notice of material changes to active members via email. Continued use of our services following such notice constitutes acceptance of the updated Terms.

11. Contact

For questions regarding these Terms, please contact:
access@flyexoatl.com
Exo Mobility LLC — Atlanta, Georgia

---

Exo Mobility LLC. All rights reserved. Exo is an air charter broker and does not own or operate aircraft. All flights operated by FAA Part 135 licensed direct air carriers.