EXO

Privacy Policy

Effective Date: June 1, 2026 — Exo Mobility LLC

Exo Mobility LLC ("Exo," "we," "our," or "us") is committed to protecting the privacy of our members and prospective members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit flyexoatl.com or interact with our services.

1. Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number, and company affiliation provided when submitting a membership deposit or inquiry
Payment information processed securely through Stripe — we do not store card numbers or financial account details on our servers
Flight preferences, travel frequency, and membership tier interest provided voluntarily during the reservation process
Communications you send to us via email or through our portal

We may also collect limited technical data automatically, including IP address, browser type, and pages visited, for security and analytics purposes.

2. How We Use Your Information

We use the information we collect to:

Process and confirm membership deposits and flight bookings
Communicate with you regarding your membership, upcoming flights, and service updates
Coordinate ground transport, flight operations, and terminal access on your behalf
Comply with FAA Part 135 flight manifest and security requirements
Send SMS and email notifications related to your bookings and membership
Improve our services and member experience

3. Sharing of Information

We do not sell your personal information. We may share your information with:

FAA Part 135 licensed air carriers — required for flight manifest submission and regulatory compliance
PS Reserve — for terminal access coordination and arrival notification
Ground transport providers — for coordination of your door-to-helipad transfer
Stripe — for payment processing, subject to Stripe's own privacy policy
Service providers operating under confidentiality agreements who assist in delivering our services

We may disclose information where required by law or to protect the rights, safety, or property of Exo, our members, or the public.

4. Data Retention

We retain your information for as long as your membership is active and for a reasonable period thereafter, or as required by applicable law. Deposit and payment records are retained as required for financial and tax compliance.

5. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. All payment processing is handled by Stripe and is subject to PCI DSS compliance standards. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may contact us at any time to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal retention obligations
Opt out of marketing communications

7. Cookies

Our website uses minimal cookies for basic functionality. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though this may affect site functionality.

8. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify members of material changes via email. Continued use of our services after such notice constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, please contact us at:
access@flyexoatl.com
Exo Mobility LLC — Atlanta, Georgia